Reference

zientoto Privacy Policy for Your Account

Our Privacy Policy explains what zientoto records when you create an account, verify your phone, use a mobile browser or open titles such as Sugar Rush and Live…

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CONTACT ROUTES

Three Ways To Ask About Your Data

A clear contact route helps when your Privacy Policy question concerns login, a wallet reference or a device record. Start from the support page, include the phone number linked to your account and describe the request in plain English. If you are in Bandung or elsewhere in Indonesia, the same account path applies, with access still dependent on local law.

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Account access

Use the support page when your phone verification record looks wrong or account access stalls. Include your account phone number, device type and the date of the event so we can locate the relevant record.

Wallet status

For a DANA, OVO, GoPay or QRIS reference, send the receipt code and account phone number through our support path. We use those details to trace status without asking for your wallet password.

Data request

Ask for a copy, correction or removal of eligible personal records through the same contact route. We may request phone verification before responding, so a change cannot be made by an unauthorised person.

SIX CONTROL POINTS

Six Controls Behind This Privacy Policy

We handle privacy through practical account steps rather than broad promises. Phone verification links requests to the right account, cookie controls help you manage browser storage, and access records help us investigate…

Account data

We use your phone number, verification result and account settings to identify your account and process requests. We do not need your wallet password to match a payment reference or answer a Privacy Policy question.

Cookie choices

Our browser path may use cookies or similar storage for sign-in continuity, security checks and saved preferences. You can adjust browser settings, although removing required storage may affect account access.

Security records

Login time, device type and network details can be compared when access appears unusual. These checks help us protect your account before we respond to a phone, wallet or personal-data request.

Retention period

We retain account, payment-reference and support records for as long as needed for service, dispute handling, security work or legal duties. When a record is no longer needed, our process removes or anonymises it.

Correction requests

If your phone number, contact detail or account record is inaccurate, send the requested correction through support. We compare the request with phone verification before changing information linked to your account.

Who to contact

Our support contact path handles Privacy Policy questions, access requests and eligible deletion requests. Include the account phone number and relevant receipt or sign-in date so the right record can be found.

Privacy Policy Answers For zientoto Accounts

These Privacy Policy answers focus on the questions you may have before creating an account or checking an existing record. We explain the account step, wallet references, mobile browsing, cookies and request process without taking you away from the policy subject.

It covers account details, phone verification, device and browser records, cookies, support requests and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Phone verification helps connect a data request or account-access attempt to the correct account. We may use it before correcting records, responding to a copy request or changing account details.

Yes. The Privacy Policy includes device type, browser settings, sign-in time and approximate network details collected during mobile access. These records support security checks and help us diagnose account access issues.

We may retain a payment reference, receipt code, amount status and account link needed to match a request. We do not ask for or store your DANA or QRIS wallet password.

Yes, where local law permits. Contact support with your account phone number and describe the records needed. We may confirm phone verification first, then provide, correct or limit eligible records.

Retention depends on the record and its purpose. We keep account, payment-reference and support data for service, security, dispute handling or legal duties, then remove or anonymise it when no longer needed.

The policy is available for your account questions, while account access and eligibility depends on local law. If you are in Indonesia, use the support path for a location-specific privacy request.

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